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FAQ

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Osteopathy

Q.
What do Osteopaths do?
A.

We can diagnose, treat and help prevent many conditions such as:
- Neck & back pain
- Migraines & headaches
- Jaw pain
- Breathing difficulties
- Sports Injuries/muscle strains and spasms
- Postural correction
- Arthritis
- Shoulder & arm pain
- Hip, knee and ankle pain
- Whiplash and car accident associated conditions
- Pre & post natal care
- Toddlers & children
- New injuries and chronic pain

Q.
What can I expect on my first visit?
A.

During your initial treatment (taking around 45 minutes) we will:
- gain a thorough understanding of your history and the circumstances that could have lead to your condition
- examine your body to identify the type, source and cause of symptoms
- diagnose your condition and discuss this with you
- provide hands-on treatment using techniques such as soft tissue massage, stretching and manipulation
- devise a treatment and management plan involving YOU, the patient, in the decision process
- educate you about your condition

This last point is very important, since prevention is better than cure. If you are aware of the sequence of events that lead to your condition & learn how this has affected you body as a whole, then you can take steps to prevent it occurring another time.

Q.
How do Osteopaths approach diagnosis and treatment?
A.

Osteopaths identify problems with your posture and movement and implement strategies to improve your function and reduce pain. Our practitioners will select appropriate treatment from a wide range of techniques based on their analysis of your condition and your diagnosis, including:

Soft Tissue Massage involving gentle sometime firm, hands-on massage techniques aimed at releasing tension and pain in tense and shortened muscles and other soft tissues. We specialise in soft tissue techniques which we use to prepare the joint for manipulation (just like warming up the car before you hit the road)

Joint Manipulation involving a very small movement applied to a joint with the minimum force required and the maximum accuracy. This often produces a ‘click’. This techniques aims to decrease pain, improve the quality and range of movement of stiff and painful joints.

Muscle Contraction and Stretching involving gentle muscle contractions and practitioner-applied stretches to help improve mobility and muscle control, induce muscle relaxation and decrease pain.

Mobilisation and Articulation involving the rhythmically movement of a body region to improve blood flow, nerve movement, and decrease pain. This technique is particularly effective for nerve type pain.

Exercise Therapy involving the subtle and gentle movements which will help to keep your body functioning efficiently and pain free.

Patient Education involving discussion about your pain and your underlying condition is probably the best tool we use to equip our patients. If you know why you have pain and how it developed, then you can take preventative measures to avoid it recurring. We will take the time to answer your questions.

Preventative Healthcare for continual wellbeing. Maintaining a healthy body is a constant balancing act. Posture, work, sleep, stress, diet, physical activity, lifestyle choices, and ageing are all factors that impact your body. An imbalance in these environmental factors can lead to tension, restriction of movement, pain and eventually degeneration of the body.

A common assumption is that the condition is fixed when the pain goes away. During this time, the body may still be recovering from the injury. It just has it under control opposed to before when there was pain. This is a crucial time because people begin to put the usual pressure, and sometimes more than normal, on that recovering body region leading to re-injury.

On the other side of things, your body may be successfully compensating for certain strains which have developed due to environmental factor (as mentioned above). However the body won’t be able to compensate indefinitely and will inevitably begin to decompensate – a process by where the original body responses put in place to make the body cope with certain strains are no longer adequate, leading to pain and injury

We like to look at good healthcare as a form of preventative medicine – “nip it in the bud ” so to speak. So this means you don’t have to be in pain to book in with us. We recommend coming in every 6-8 weeks.

Q.
How many treatments will I need?
A.

Your treating practitioner will expect to see positive results within 3-6 treatments for common symptoms and you will feel some reduction in pain after the first or second visit. Having said this, it must be stressed that every body is unique and so some people will require more or less treatment before their symptoms improve.

Q.
How effective is manual medicine?
A.

Scientific and medical studies over recent years have consistently shown osteopathy and massage to be cost effective, use fewer drugs and have high patient satisfaction for management of back, neck and other musculoskeletal pains.

Q.
Is osteopathic treatment safe?
A.

The risks associated with treatment are very low, particularly when compared to common pain relieving medications available over-the-counter at chemists and supermarkets.

Occasionally, you may be more aware of your symptoms for a short time after treatment. This is due to the release of certain chemicals that make nerve endings very sensitive. This is a normal response and resolves within 24-48hours.

Q.
Do I need a referral?
A.

No. Simply ring to make an appointment with us.We will ask your permission to contact your GP and inform them of you treatment with us.

Osteopathy works well when used in conjunction with conventional medical treatment, and it is a good idea to let your doctor know you are receiving this treatment for your condition.

Q.
Is Osteopathy treatment covered by my private health fund?
A.

Yes, it is covered under the ancillary or ‘extras’ cover of health insurers. We offer instant rebates via HICAPS. The rebate will vary depending on your health insurer and your policy with them.

Q.
What about my current gym or exercise program?
A.

Your treating practitioner will conduct a thorough assessment of your body movement and posture. They will recognise any aspects of your exercise program that may be contributing to your condition. You may only need to incorporate some simple exercises into your routine, or you may need to significantly alter your routine until you have adequately recovered from your condition.

Q.
What qualifications does an Osteopath have?
A.

All Osteopaths and Chiropractors in Australia undergo five years (full time) of university training to become qualified, registered and government recognised.

Ayurveda

Q.
What is Ayurveda?
A.

Ayurveda is a holistic system of medicine that focuses on achieving balance in the body, mind and spirit. It uses natural remedies, including diet, herbal medicine and lifestyle practices tailored to each individual’s unique constitution.

Q.
What to Expect from an Ayurvedic Consultation
A.

During your consultation, our practitioner will take the time to understand your health concerns, daily habits, and goals. This personalised approach allows us to create a plan tailored specifically to you, which may include:

- Simple dietary and lifestyle adjustments to suit your body’s needs

- Natural herbal remedies to support healing and balance

- Relaxation techniques and guidance for stress management

- Gentle detox recommendations to help your body feel lighter and more energised

Q.
How does Ayurveda differ from other forms of medicine?
A.

Ayurveda is similar to naturopathy in that it takes a holistic approach to health. Unlike conventional medicine, which often focuses on treating symptoms, Ayurveda aims to address the root cause of an ailment. It does so by using natural remedies, personalised dietary and lifestyle changes, and a focus on prevention. Ayurveda also integrates the mind, body, and spirit, which is a unique feature compared to many other systems of medicine.

Q.
Do I need a referral?
A.

No, you do not need a referral to book a Naturopathic consultation appointment at Hills Health & Wellness.

Q.
What is Naturopathic Medicine?
A.

Naturopathic medicine is a distinct system of primary health care - an art, science, philosophy and practice of the treatment and prevention of illness. Naturopathic medicine is distinguished by the principles upon which its practice is based. These principles are continually re-examined in the light of scientific advances. The techniques of naturopathic medicine include modern and traditional as well as scientific and empirical methods. The following principles are the foundation of naturopathic practice:

1. The Healing Power of Nature: Naturopathic medicine recognizes an inherent self-healing process in the person which is ordered and intelligent. Naturopathic practitioners act to identify and remove obstacles to healing and recovery, and to facilitate and augment this inherent self-healing process.

2. Identify and Treat the Causes: The naturopathic practitioner seeks to identify and remove the underlying causes of illness, rather than to merely eliminate or suppress symptoms.

3. First Do No Harm: Naturopathic practitioners follow three guidelines to avoid harming the patient:

• Utilise methods and medicinal substances which minimize the risk of harmful side effects, using the least force necessary to assess and treat;

• Avoid when possible the harmful suppression of symptoms;

• Acknowledge, respect and work with the individual's self-healing process.

4. Doctor as Teacher: Naturopathic practitioners educate their patients and encourage self-responsibility for health. They also recognise and employ the therapeutic potential of the practitioner-patient relationship.

5. Treat the Whole Person: Naturopathic practitioners treat each patient by taking into account individual physical, mental, emotional, genetic, environmental, social, and other factors. Since total health also includes spiritual health, naturopathic practitioners encourage individuals to pursue their personal spiritual development.

6. Prevention: Naturopathic physicians emphasise the prevention of disease -assessing risk factors, heredity and susceptibility to disease and making appropriate interventions in partnership with their patients to prevent illness. Naturopathic medicine is committed to the creation of a healthy world in which humanity may thrive.

Q.
Is Naturopathy covered by my private health fund?
A.

No, Naturopathy, is not covered by health insurance in Australia.

As part of private health insurance changes introduced in 2019, the Australian Government removed cover for 16 natural therapies, including naturopathy from the definition of private health insurance general treatment.

Chiropractic

Q.
What do Naturopaths do?
A.

Naturopaths work to identify the cause of your condition while aiming to treat you as a whole person, rather than the symptomatic relief of the disease.

Through thorough questioning, discussion and individualised assessment as required our practitioners develop a tailored treatment plan combining identified nutritional supplements, herbal medicine, homoeopathy, flower essence, tissue salts as appropriate along with lifestyle changes such as diet, exercise and relaxation methods.

Q.
What can I expect on my first visit?
A.

The initial consultation is 2 hours long, while follow-up consultations are a generally 1 hour long. During the consultation, our naturopathic practitioner will complete a comprehensive medical history involving thorough questioning, assessing past pathology, reviewing medical reports and undergoing relevant physical examinations such as microscopy or iridology. This comprehensive process is followed to help to identify any problem areas and underlying issues driving your condition.

After gathering all the information, the practitioner may require more testing or come to a conclusion. This information is then discussed with the client to better educate them about their condition. This empowerment helps you, the client, to take responsibly for your health long-term.

At the end of your consultation, you will be given all the tools you require to start your treatment plan. This is generally followed up with regular scheduled appointments timed, as appropriate, for your treatment. This is continued until the desired outcome is reached.

Q.
How many Naturopathy treatments will I need?
A.

The number of treatments needed depends on each individual’s health situation. Our practitioner will spend the time in your initial session to develop a thorough understanding of your health history and health goals and from there will develop an individualised treatment plan to help you achieve your desired goals.

Q.
Do I need a referral?
A.

No, you do not need a referral to book a Naturopathic consultation appointment at Hills Health & Wellness.

Q.
What is Naturopathic Medicine?
A.

Naturopathic medicine is a distinct system of primary health care - an art, science, philosophy and practice of the treatment and prevention of illness. Naturopathic medicine is distinguished by the principles upon which its practice is based. These principles are continually re-examined in the light of scientific advances. The techniques of naturopathic medicine include modern and traditional as well as scientific and empirical methods. The following principles are the foundation of naturopathic practice:

1. The Healing Power of Nature: Naturopathic medicine recognizes an inherent self-healing process in the person which is ordered and intelligent. Naturopathic practitioners act to identify and remove obstacles to healing and recovery, and to facilitate and augment this inherent self-healing process.

2. Identify and Treat the Causes: The naturopathic practitioner seeks to identify and remove the underlying causes of illness, rather than to merely eliminate or suppress symptoms.

3. First Do No Harm: Naturopathic practitioners follow three guidelines to avoid harming the patient:

• Utilise methods and medicinal substances which minimize the risk of harmful side effects, using the least force necessary to assess and treat;

• Avoid when possible the harmful suppression of symptoms;

• Acknowledge, respect and work with the individual's self-healing process.

4. Doctor as Teacher: Naturopathic practitioners educate their patients and encourage self-responsibility for health. They also recognise and employ the therapeutic potential of the practitioner-patient relationship.

5. Treat the Whole Person: Naturopathic practitioners treat each patient by taking into account individual physical, mental, emotional, genetic, environmental, social, and other factors. Since total health also includes spiritual health, naturopathic practitioners encourage individuals to pursue their personal spiritual development.

6. Prevention: Naturopathic physicians emphasise the prevention of disease -assessing risk factors, heredity and susceptibility to disease and making appropriate interventions in partnership with their patients to prevent illness. Naturopathic medicine is committed to the creation of a healthy world in which humanity may thrive.

Q.
Is Naturopathy covered by my private health fund?
A.

No, Naturopathy, is not covered by health insurance in Australia.

As part of private health insurance changes introduced in 2019, the Australian Government removed cover for 16 natural therapies, including naturopathy from the definition of private health insurance general treatment.

Exercise Physiology

Q.
What do Naturopaths do?
A.

Naturopaths work to identify the cause of your condition while aiming to treat you as a whole person, rather than the symptomatic relief of the disease.

Through thorough questioning, discussion and individualised assessment as required our practitioners develop a tailored treatment plan combining identified nutritional supplements, herbal medicine, homoeopathy, flower essence, tissue salts as appropriate along with lifestyle changes such as diet, exercise and relaxation methods.

Q.
What can I expect on my first visit?
A.

The initial consultation is 2 hours long, while follow-up consultations are a generally 1 hour long. During the consultation, our naturopathic practitioner will complete a comprehensive medical history involving thorough questioning, assessing past pathology, reviewing medical reports and undergoing relevant physical examinations such as microscopy or iridology. This comprehensive process is followed to help to identify any problem areas and underlying issues driving your condition.

After gathering all the information, the practitioner may require more testing or come to a conclusion. This information is then discussed with the client to better educate them about their condition. This empowerment helps you, the client, to take responsibly for your health long-term.

At the end of your consultation, you will be given all the tools you require to start your treatment plan. This is generally followed up with regular scheduled appointments timed, as appropriate, for your treatment. This is continued until the desired outcome is reached.

Q.
How many Naturopathy treatments will I need?
A.

The number of treatments needed depends on each individual’s health situation. Our practitioner will spend the time in your initial session to develop a thorough understanding of your health history and health goals and from there will develop an individualised treatment plan to help you achieve your desired goals.

Q.
Do I need a referral?
A.

No, you do not need a referral to book a Naturopathic consultation appointment at Hills Health & Wellness.

Q.
What is Naturopathic Medicine?
A.

Naturopathic medicine is a distinct system of primary health care - an art, science, philosophy and practice of the treatment and prevention of illness. Naturopathic medicine is distinguished by the principles upon which its practice is based. These principles are continually re-examined in the light of scientific advances. The techniques of naturopathic medicine include modern and traditional as well as scientific and empirical methods. The following principles are the foundation of naturopathic practice:

1. The Healing Power of Nature: Naturopathic medicine recognizes an inherent self-healing process in the person which is ordered and intelligent. Naturopathic practitioners act to identify and remove obstacles to healing and recovery, and to facilitate and augment this inherent self-healing process.

2. Identify and Treat the Causes: The naturopathic practitioner seeks to identify and remove the underlying causes of illness, rather than to merely eliminate or suppress symptoms.

3. First Do No Harm: Naturopathic practitioners follow three guidelines to avoid harming the patient:

• Utilise methods and medicinal substances which minimize the risk of harmful side effects, using the least force necessary to assess and treat;

• Avoid when possible the harmful suppression of symptoms;

• Acknowledge, respect and work with the individual's self-healing process.

4. Doctor as Teacher: Naturopathic practitioners educate their patients and encourage self-responsibility for health. They also recognise and employ the therapeutic potential of the practitioner-patient relationship.

5. Treat the Whole Person: Naturopathic practitioners treat each patient by taking into account individual physical, mental, emotional, genetic, environmental, social, and other factors. Since total health also includes spiritual health, naturopathic practitioners encourage individuals to pursue their personal spiritual development.

6. Prevention: Naturopathic physicians emphasise the prevention of disease -assessing risk factors, heredity and susceptibility to disease and making appropriate interventions in partnership with their patients to prevent illness. Naturopathic medicine is committed to the creation of a healthy world in which humanity may thrive.

Q.
Is Naturopathy covered by my private health fund?
A.

No, Naturopathy, is not covered by health insurance in Australia.

As part of private health insurance changes introduced in 2019, the Australian Government removed cover for 16 natural therapies, including naturopathy from the definition of private health insurance general treatment.

Naturopathy

Q.
What do Naturopaths do?
A.

Naturopaths work to identify the cause of your condition while aiming to treat you as a whole person, rather than the symptomatic relief of the disease.

Through thorough questioning, discussion and individualised assessment as required our practitioners develop a tailored treatment plan combining identified nutritional supplements, herbal medicine, homoeopathy, flower essence, tissue salts as appropriate along with lifestyle changes such as diet, exercise and relaxation methods.

Q.
What can I expect on my first visit?
A.

The initial consultation is 2 hours long, while follow-up consultations are a generally 1 hour long. During the consultation, our naturopathic practitioner will complete a comprehensive medical history involving thorough questioning, assessing past pathology, reviewing medical reports and undergoing relevant physical examinations such as microscopy or iridology. This comprehensive process is followed to help to identify any problem areas and underlying issues driving your condition.

After gathering all the information, the practitioner may require more testing or come to a conclusion. This information is then discussed with the client to better educate them about their condition. This empowerment helps you, the client, to take responsibly for your health long-term.

At the end of your consultation, you will be given all the tools you require to start your treatment plan. This is generally followed up with regular scheduled appointments timed, as appropriate, for your treatment. This is continued until the desired outcome is reached.

Q.
How many Naturopathy treatments will I need?
A.

The number of treatments needed depends on each individual’s health situation. Our practitioner will spend the time in your initial session to develop a thorough understanding of your health history and health goals and from there will develop an individualised treatment plan to help you achieve your desired goals.

Q.
Do I need a referral?
A.

No, you do not need a referral to book a Naturopathic consultation appointment at Hills Health & Wellness.

Q.
What is Naturopathic Medicine?
A.

Naturopathic medicine is a distinct system of primary health care - an art, science, philosophy and practice of the treatment and prevention of illness. Naturopathic medicine is distinguished by the principles upon which its practice is based. These principles are continually re-examined in the light of scientific advances. The techniques of naturopathic medicine include modern and traditional as well as scientific and empirical methods. The following principles are the foundation of naturopathic practice:

1. The Healing Power of Nature: Naturopathic medicine recognizes an inherent self-healing process in the person which is ordered and intelligent. Naturopathic practitioners act to identify and remove obstacles to healing and recovery, and to facilitate and augment this inherent self-healing process.

2. Identify and Treat the Causes: The naturopathic practitioner seeks to identify and remove the underlying causes of illness, rather than to merely eliminate or suppress symptoms.

3. First Do No Harm: Naturopathic practitioners follow three guidelines to avoid harming the patient:

• Utilise methods and medicinal substances which minimize the risk of harmful side effects, using the least force necessary to assess and treat;

• Avoid when possible the harmful suppression of symptoms;

• Acknowledge, respect and work with the individual's self-healing process.

4. Doctor as Teacher: Naturopathic practitioners educate their patients and encourage self-responsibility for health. They also recognise and employ the therapeutic potential of the practitioner-patient relationship.

5. Treat the Whole Person: Naturopathic practitioners treat each patient by taking into account individual physical, mental, emotional, genetic, environmental, social, and other factors. Since total health also includes spiritual health, naturopathic practitioners encourage individuals to pursue their personal spiritual development.

6. Prevention: Naturopathic physicians emphasise the prevention of disease -assessing risk factors, heredity and susceptibility to disease and making appropriate interventions in partnership with their patients to prevent illness. Naturopathic medicine is committed to the creation of a healthy world in which humanity may thrive.

Q.
Is Naturopathy covered by my private health fund?
A.

No, Naturopathy, is not covered by health insurance in Australia.

As part of private health insurance changes introduced in 2019, the Australian Government removed cover for 16 natural therapies, including naturopathy from the definition of private health insurance general treatment.